This series features some of the topics of our other courses, as well as a few additional topics to build up your organization. The course will cover DiSC Communication, Servant Leadership, Power of Culture, Productivity Management, Emotional Intelligence, and Conflict and Difficult Conversations.
DiSC Communication (four hours):
The DiSC profile assessment is used for participants to better understand behavioral and communication preferences and tendencies within themselves and among others. We utilize Everything DISC assessment. Everything DiSC is a personal development learning experience that measures an individual’s preference and tendencies based on the DiSC Model. Participants receive a personalized insights profile. The personalized profile will allow people to gain insight into their communication preferences and tendencies, learn more about relating to others and receive actionable strategies to help improve their interactions with team members.
Servant Leadership (four hours):
We address Servant Leadership as a set of five core behaviors that create a cultural environment in which people can realize their talents and feel a genuine sense of fulfillment for their contributions in pursuit of a common purpose of enhancing the business. Leaders will learn to better appreciate the diverse capabilities that team members bring to the table and strengthen the relationships that are central to our life at work. The five core behaviors include:
1. Self-Reflection - A process to bridge a gap between our ideal practice of Leadership and our actual practice.
2. Building Relationships - Leadership is about building relationships with a focus on trust and humility.
3. Effective Communication - Extending the DiSC Profile Assessment to better understand behavioral and communication preferences, Non-Verbal cues, and Effective Listening techniques.
4. Celebration & Recognition - 7 Essential Practices to build Celebration & Recognition into an element of organizational culture.
5. Support Growth - Developing Team Members Capability, Attitudes & Habits through visual management tools & coaching.
Power of Culture (four hours):
The old saying goes, “Culture eats strategy for breakfast.” Influential to the extent that your culture is your brand and can be your competitive advantage. It takes both working together when developing strategies toward a vision. This course will review five systems required to build YOUR culture, including:
1. Commit to your Core Values
2. Leadership Development System
3. Employee Selection System
4. Continuous Learning System
5. Coaching System
This class will build off of the DiSC Communication and People-Centric Leadership courses, and we will show real examples from best practices of other organizations.
Productivity Management (four hours)
Productivity Management emphasizes self-management and productivity rather than traditional time management. Where time management deals primarily with efficiency, we will zero in on the things that affect our daily output. Participants will examine their current state work and personal habits to become aware of their time wasters. They will learn a process to plan and prioritize their time to improve their productivity. Participants will also learn a 5-step process for personal productivity toward achieving organizations goals. Furthermore, participants will learn practical strategies for managing the dreaded emails and using Technology more effectively.
Emotional Intelligence (four hours)
Emotional Intelligence (or EQ) refers to how we handle ourselves in personal and professional relationships and how we interact with the stimuli in our environment. Emotional Intelligence can play as a significant a role in development and overall success as IQ. In this course, we will cover the four primary domains:
4. Skill Relationships
We will explore the dynamics of neuroplasticity and how the brain shapes itself according to repeated experiences.
Conflict and Difficult Conversations (four hours)
Do episodes of conflict necessitate the need for a winner and a loser? Do difficult conversations have to feel awkward? While our experiences may tell us that the answer is “more often than not,” the truth is that the results depend heavily on the mindset each participant carries into the interaction. In this course, we will discuss the similarities and differences between conflict and difficult conversations and ways to utilize them to build healthy relationships.
Director of Auburn Technical Assistance Center