Staff Profiles



Hank Czarnecki serves as Director of Auburn Technical Assistance Center (ATAC). He also serves as Auburn’s project manager for Lean manufacturing activities. Hank has more than 20 years experience facilitating continuous process improvement (kaizen) events and is a NIST Qualified Lean Manufacturing Trainer.

  • Lean Manufacturing Engineer
  • Senior Toyota Kata Coach
  • Certified Training Within Industry Instructor
  • Association for Manufacturing Excellence President, S.E. Region 2009-2010
  • B.S. in Industrial Engineering, University of Pittsburgh
  • Master Industrial Engineering, Auburn University

CONTACT:; 1.334.844.3838; 1.334.524.2103 (cell)

Hank Czarnecki

David Hicks is a Licensed Professional Engineer with more than 30 years of experience in manufacturing, quality & statistics, training, test engineering, plant management, and research & development. As an Auburn University Outreach Faculty member, David assists organizational leaders in strategic planning, improvement implementation, team member coaching & development, and creating intentional cultures. His clients include automotive manufacturing, hospitals, nursing homes, light and heavy manufacturing, marketing, transactional businesses, and service organizations, in the USA, Japan, and China.

  • SME/AME Bronze Certified Lean Manufacturing
  • Certified Training Within Industry Instructor
  • Senior Member of the American Society for Quality
  • B.S. in Mechanical Engineering, Tennessee State University
  • M.S. in Engineering, University of Alabama Huntsville

CONTACT:; 1.256.565.4020

David Hicks

Tai Boos, M.B.A., is an Organizational Development Specialist within the Auburn Technical Assistance Center. Her areas of expertise include client development, marketing, coaching and training with a focus on transforming organizational culture. As an Auburn University Outreach Faculty member, she also plays a role in teaching portions of undergraduate courses in the Harbert College of Business. Tai is the program director for our annual Bank Directors’ College at Auburn University. She has a Bachelor’s of Science degree in Marketing and Communication from UAB in Birmingham, AL, and Master’s of Business Administration from the University of West Georgia. Tai’s career has spanned over 17 years and has focused primarily in the Wire & Cable Manufacturing industry as well as Telecommunications. Her background covers all disciplines within Human Resources, Sales, Marketing, Training and Executive Coaching.

CONTACT:; 1.334.844.3890

Tai Boos

Amanda Richter is an Outreach Programs Coordinator. She is responsible for providing excellent customer experiences to our clients, utilizing her background in Psychology to provide value added services. Amanda integrates policy and practice with State and Federal funding. She handles the administrative portion of all trainings offered by ATAC including logistics and invoicing. Amanda has 5 years of experience in Human Resources and has a B.S. degree in Psychology from Palm Beach Atlantic University.

CONTACT:; 1.334.844.4271 or 1.334.758.1349 (cell)

Amanda Richter

John Hayes serves as Quality Specialist and provides instruction and training material development in a variety of product quality and production areas, including Mechanical Print Reading and Certified Quality Technician (CQT). He holds a Bachelor's degree in Mechanical Engineering from Auburn University. His areas of interest are improving quality, products, processes and operations. John has more than 40 years of experience with manufacturing companies in project and process engineering, and as Plant Manager and Quality Director. John is a member of the ASME.

CONTACT:; 1.334.844.4271

John Hayes

Mark Clark, Ph.D., is an award-winning member of the AU College of Business Faculty for his teaching in the MBA program. Mark holds a dual appointment with ATAC and the Department of Management. He is a Master Black Belt and is a Six Sigma Green and Black Belt instructor.
Mark has a Ph.D. in Industrial Engineering and specializes in the area of production and operations management. He spent eight years in the pulp and paper industry, and served as a process engineer for approximately three years before joining the management team at one of the International Paper production facilities. Dr. Clark has co-authored numerous articles accepted in Annals of Operations Research and Forest Science.

CONTACT:; 1.334.844.4271

Mark Clark

Chuck McPherson, PhD., serves as quality management and human performance support specialist. He has over 33 years of experience in developing and implementing quality management systems in the manufacturing and service sectors. His primary job focus is program evaluation and the design, development, and implementation of management systems, training programs, and human performance support systems for the realization of products and services in education, business, and industry. He specializes in design, development, and implementation of quality management systems for ISO 9001, IATF-16949 for Automotive, SAE AS9100 and 9110 for aerospace, FAA-Parts Manufacturer Approval (Title 14 CFR, Section 21.303), and FAA approved domestic repair stations (14 CFR, Part 145, Subpart B). As a program evaluator, Chuck’s practice conforms primarily to the Program Evaluation Standards authored by the Joint Committee on Standards for Educational Evaluation. His instructional design work for training interventions and training programs is guided by ISO 29990. He is a member of the Omicron Zeta Chapter of Kappa Delta Pi (KDP) International Honor Society in Education and the Golden Key International Honour Society.

CONTACT:; 1.334.844.4271

Chuck Mcpherson