Course/Event Schedule & Registration

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Continuing Education Credit Applies to this Course

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Problem Solving teaches methods for clearly defining problems, discovering root causes, and providing permanent and true solutions. Your employees at all levels can become highly effective problem solvers.

Learn A3 Writing / Problem Solving Theme Reports that provides the team member with tools to create a summarized document of their problem, proposal or status report in order to share the “need to know” information about their report to others involved. We consider it the “lean approach” to communication, saving time in reading a multi-page report versus a one page document. The report format we provide will follow the 8 step problem solving approach and provide a roadmap for coaching a development as participants practice and learn the 8 step process.

Participants learn how to:• Create problem solving statements,• Create process flows,• Create Pareto charts,• Create and analyze fishbone diagrams• Complete and analyze 5-why root cause analysis,• Complete an A3 problem solving form,

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Class Closed

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Continuing Education Credit Applies to this Course

DESCRIPTION:

Lean Healthcare 101 is a course designed to teach Lean’s continuous improvement methodology and tools. This full-day energetic event will give participants a hands-on, learn-by-doing experience by applying Lean philosophies and tools in a simulated Emergency Room environment. Students will learn value stream mapping, workplace organization, batch reduction, standardization, pull systems, continuous flow, and more. This training will prepare participants to apply Lean concepts and tools back in their own organizations to ultimately drive out waste and increase efficiency.

YOU WILL LEARN:

- How to identify and reduce waste quickly and efficiently in any hospital, lab, or clinic- How to value stream map processes- How Lean tools can improve patient as well as non-patient care processes- How to standardize processes as the basis for improvement- How all the Lean tools interrelate and create a favorable environment

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Continuing Education Credit Applies to this Course

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Hospitals need to eliminate anything that does not add value to the customer (the patient). They need to undertake a cultural transformation. The move to Lean management is just such a transformation. Lean management focuses on standardization and improving processes and reducing or eliminating waste and unnecessary activities, motion, or waiting. Lean management''s techniques are elegantly simple to understand. But putting them into practice takes perseverance.

Our Lean Healthcare Certificate Series is an intense 5-day course that covers the Lean tools and their application in both classroom and hands-on simulation. Moreover, it focuses on the role of the Lean leader and the importance of having a vision for improvement and a strategy for effectively implementing the process of continuous improvement and sustaining it within an organization. 

Lean Healthcare Certificate Series - Week-Long Session Agenda

• Lean Initiative Vision
• Benefits of Lean in the Healthcare Industry
• Quick Review 
• Definition of  Lean
• 8 Wastes
• Lean Tools
• Lean Tools – Deeper Exploration

Day 1:  Value Stream Mapping: current & future state

Day 2:  5S, Visual Systems, Point-of-Use, Kanban, Layout and Standardized Work

Day 3:  A3 Problem Solving Form & Root Cause Tools  (applied to actual work area issues)

Day 4: Quick Change Over & Quality at the Source

Day 5:  Sustaining Gains & Culture Change

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Continuing Education Credit Applies to this Course

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2-Day Senior Executive Benchmarking

This event is for healthcare CEOs with transportation via the AU jet to Thedacare in Appleton, WI. -- one of the nation’s leading Lean Healthcare Practitioners. The program offers two days of discussion, feedback and Q&A about leading a cultural transformation in your organization. Participants will see first hand the proven processes used at Thedacare and will have the opportunity to discover effective strategies to engage physicians and employees.

2-Day Senior Executive Benchmarking

How will you benefit?

• Gain a deeper understanding of your role and the behaviors that are required of a senior executive in leading a Lean organization

• Learn insights into how to address the most challenging issues you are facing now or will be facing during the transformation journey

• See firsthand how front-line employees are using Lean tools to solve problems, and how managers are creating a work environment for

• Return to your organization with concrete steps for your journey

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CLOSED

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Continuing Education Credit Applies to this Course

DESCRIPTION:

This course focuses specifically on the role of leaders and managers. It presents a management approach that enables a company to move effectively through unpredictable territory to desired new conditions and levels of performance. By practicing the Improvement Kata, many people can learn and become engaged in the process of improvement, adaptation, and innovation. This is a particularly good source of sustained competitive advantage. The Improvement Kata shows how to operationalize a real continuous improvement.

Day -1 Seminar

Seminar Purpose: Awareness and Understanding of A New Way of Managing

This seminar is for any organization that is searching for a better way to lead, manage, and develop people, to produce continuous improvement, adaptation, survival, and superior results. It describes a way of bringing an organization to the top and keeping it there by influencing how everyone in it thinks, acts, and reacts.

Introduces—and explains new research findings about how Toyota manages its people

Develops—awareness of a model of leadership and method of management through which organizations can more effectively generate adaptiveness, innovation, and sustained competitive advantage

Discusses—how organizations are working to shift to this management model

Drawing on six years of research about management and leadership at Toyota, which is presented in Mike Rother's book Toyota Kata, this seminar provides a research- and experience-based look at two particular behavior routines, or kata:

The Improvement Kata—a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter.

The Coaching Kata—a pattern of teaching the Improvement Kata to employees at every level to ensure that it motivates their ways of thinking and acting.

Day 2 and 3 Workshop

In the two-day workshop (which immediately follows the one-day seminar), we start with the Improvement Kata. This workshop will be held at a manufacturing facility.

Workshop Purpose: Taking first steps and learning what is involved

• Practicing hands-on the Improvement Kata, and some Coaching Kata
• Through practice, developing a deeper awareness of what this new model of leadership and management involves, and what will be required to develop such routines in an organization.

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Continuing Education Credit Applies to this Course

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NOTE: This course is designed for organizations that are already involved in the implementation of Lean Continuous Improvement. It is recommended to achieve the most benefit from this training, that an organizatioin should have participation in this workshop by someone from operations as well as from the accounting area of the organizatioin.  

Learn lean costing methods that provide more accurate and simpler information

Learn lean costing methods that provide more accurate and simpler information

• Learn how costs can be calculated and decisions can be made from value stream processes
• Learn how lean organizations achieve well-planned and effective operation
• Learn how to develop a practical approach to lean accounting

This course is designed to assist companies in aligning their lean production system strategies with the organization’s accounting and financial strategies. This three-day seminar will teach you – using hands-on and classroom training -- how to make appropriate changes in your accounting systems to support an overall transformation to a lean enterprise. This course is appropriate for accounting managers, operations managers, finance managers, and others involved in the organization’s financial management processes.

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Continuing Education Credit Applies to this Course

DESCRIPTION:

Learn to be more efficient by eliminating non-value-added activities.  Lean manufacturing is a systematic approach to identifying and eliminating waste through continuous improvement techniques.  Lean training is for managers, supervisors, plant managers, team leaders, manufacturing engineers and floor/process personnel.  This course involves classroom and practical hands-on simulation training.

Purpose:The Lean Certificate Series is a five-day “boot camp” that prepares Lean Leaders. Participants complete this training ready to take on key roles in leading an organization’s implementation of Lean Continuous Improvement. Training consists of:

Principles of Lean: A full day of classroom instruction and hands-on exercises in a manufacturing simulation that promotes continuous improvement. Participants are introduced to standardized work, workplace organization, visual controls, set-up reduction, batch size reduction, point of use storage, quality at the source, and workforce practices and pull systems.

Value Stream Mapping & 5s: The VSM process consists of identifying value streams/product groups, mapping a current state of material and information flow, assessing waste in the process, and designing an improved process. The 5s system of waste reduction (sort, set-in-order, shine, standardize, and sustain) is the basis of making these improvements.

TPM & Quick Changeover: TPM is a Lean-based system applied to equipment maintenance. It focuses on a lifecycle approach using teams to improve availability, performance and quality of critical machines. The four-step changeover improvement process is based on the principals of the Single Minute Exchange of Dies (SMED) system, developed by Shigeo Shingo, to dramatically reduce or eliminate changeover time.

Pull/Kanban Systems & Cellular Flow: Pull/Kanban is based on the concept of building products based on actual consumption. The system uses visual signals when parts need to be replaced. Participants learn how to control shop floor inventory and production schedules by implementing pull systems. Cellular Flow is the linking of manual and machine operations into the most efficient combination of resources to maximize value-added content while minimizing waste.

Sustaining Lean: The Lean process must be sustained by management and permeated throughout the organization as a cultural way of doing business. Sustaining Lean teaches how to instill the lean philosophy and techniques into the workforce and prepares Lean Leaders to foster the sustained process of continuous improvement.

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Continuing Education Credit Applies to this Course

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Six Sigma training creates a special infrastructure of people within the organization (''Green Belts'' ''Black Belts'') who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (e.g. cost reduction or profit increase). Black Belts are the people trained to lead and manage these often extensive and sometimes complex projects.Our Six Sigma Green Belt/Black Belt is comprised of four weeks of training (first two weeks is Green Belt, all four weeks is Black Belt). The training course has two distinct parts: The in-class portion and a project. The in-class portion consists of lectures, exercises, and team-learning competitions. All of the statistical and quality tools needed to successfully complete a Black Belt project will be thoroughly presented so that the student can return to his/her facility and readily apply them. (There is no project for Green Belt). The course follows the five-phase DMAIC approach. Students will learn how to first DEFINE opportunities. The next step is to MEASURE the performance of the process. The third phase is how to ANALYZE the opportunity, and seek out the potential causes of variation. Students will learn how to apply statistical methods to identify and root out these causes. The steps then are to IMPROVE and CONTROL the performance ofthe process. The successful completion of a Black Belt project is a vital part of the Black Belt training because in order to become certified by the American Society for Quality, the applicant must demonstrate competence.

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Continuing Education Credit Applies to this Course

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Continuing Education Credit Applies to this Course

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Purpose: The purpose of the training course is to prepare learners to plan and conduct internal audits of an environmental management system within their organization.

Duration: 2.5 Days. Scheduled class time is Day 1 and 2: 8:00 to 5:00 P.M.; Day 3: 8:00 to 12:00 P.M.

Duration: 2.5 Days. Scheduled class time is Day 1 and 2: 8:00 to 5:00 P.M.; Day 3: 8:00 to 12:00 P.M.

Training Overview: The training is designed to provide learners with the knowledge and skills to successfully plan and prepare for an audit, perform an audit, document an audit, report the results of an audit, and manage corrective actions.

Specific Key topics to be addressed: Evaluation and auditing: basic theoretical concepts, The purpose and importance of environmental audits, Internal Audit key terms and definitions, ISO 14001 Standard overview and the audit process, Environmental audit program tools, Auditor conduct and responsibilities, and Preparing for, performing, and documenting the audit.

Hands-on training activities: Self-check and discussion sessions; Group Activities including tool and checklist development; Practice/simulation audit of a specific area of an environmental management system

Hands-on training activities: Self-check and discussion sessions; Group Activities including tool and checklist development; Practice/simulation audit of a specific area of an environmental management system

Hands-on training activities: Self-check and discussion sessions; Group Activities including tool and checklist development; Practice/simulation audit of a specific area of an environmental management system

Resources: Textbook, class handouts and materials, and a certificate of completion will be included with the course.

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Continuing Education Credit Applies to this Course

DESCRIPTION:

Purpose: The purpose of this training seminar is to familiarize the learner with the background, evolution, and structure of the AS9100 Aerospace Quality Management Systems Requirements Standard., and how organizations can become registered by an accreditation body.

Duration: 2 Days. Scheduled class time is 8:00 to 5:00 PM.

Training Overview: This course is designed to equip the learner with a working knowledge of the SAE AS9100 aerospace quality management systems requirements standard. With the knowledge gained from the course, learners will be prepared begin quality management system implementation planning and registrar selection activities in their organization. The course includes self-check and discussion sessions to reinforce learning as well as an audit simulation activity. During the simulation activity the learner will use the AS9101 aerospace quality management system assessment standard to build a brief audit checklist. The idea of the simulation is to allow the learner to experience an audit from both the auditor and auditee perspective.

Specific Key topics to be addressed: Background & Purpose of AS9100; AS9100 and the FAA; ISO9001:2008 and AS9100C comparison; AS9100C: Elements of the standard; AS9101: Assessment criteria for certification; and The AS9100 Certification Path

Hands-on training activities: Self-check and discussion sessions; Audit simulation

Training Objectives: Upon completion of the training the learner should be equipped to:  

• Describe the origin and development of AS9100
• Explain the purpose of the AS9100 Standard
• Compare FAA Regulation 21.303 to specific AS9100C Requirements
• Contrast AS9100C Requirements with ISO 9001:2008
• Explain the purpose of internal audits
• Define registrar, AS9101 checklist, and nonconformance report
• Explain and diagram the path to AS9100 certification

 Resources: Textbook, class handouts and materials, and a certificate of completion will be included with the course.

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Continuing Education Credit Applies to this Course

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Purpose: The purpose of the training course is to prepare learners to plan and conduct internal audits within their organization with emphasis on aerospace requirements.

Duration: 3 Days. Scheduled class time is 8:00 to 5:00 PM.

Training Overview: The training is designed to provide learners with the knowledge and skills to successfully plan and prepare for an audit, perform an audit, document an audit, reporting on the results of an audit, and manage corrective actions.

Specific Key topics to be addressed: The purpose and importance of Internal Audits in aerospace quality systems; Types of quality audits; Internal Audit key terms and definitions; Skills needed for successful auditing; AS9100 and AS9101 Standards overview and the audit process; Building an audit program; Auditor conduct and responsibilities; Preparing for and performing the audit; and Reporting the results of the audit

Hands-on training activities: Self-check and discussion sessions ; Group Activities including tool and checklist development; Simulation audit of a specific area of a quality management system

Training Objectives: Upon completion of the training the learner should be equipped to:  

• Explain the purpose of a quality audit
• Identify five types of quality audits
• Define specific audit terms
• Use AS9100 Quality Standards to assess quality performance and compliance
• Design and implement tools needed to conduct a quality audit
• Discriminate between good and poor audit techniques, methods, and auditor conduct
• Plan, perform and document a process audit
• Initiate corrective actions and identify opportunities for improvement.  

Resources: Textbook, class handouts and materials, and a certificate of completion will be included with the course.

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Continuing Education Credit Applies to this Course

DESCRIPTION:

• Understanding how PDCA thinking is interrelated to Standardization
• Alignment to SQDCM key performance indicators as it relates to strategy deployment
• Purposes of Standards
• How 5S relates to standardization
• Types of Standards
• Standard development
• Who uses standards
• Where standards are used
• Tools available to develop and document
• At the workplace activities for Defining a Standard using the Standardized Work Tool

• Training on Leaders Standard Work, coaching and mentoring
• Training on Visuals and visual management
• Development of Leaders Standard Work to Achieve, Maintain and Improve standards
• At the workplace activities to tie in Leaders Standard Work and Improving Standards
• Discussions at the gemba as it pertains to leadership actions

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Continuing Education Credit Applies to this Course

DESCRIPTION:

Join us for the Green 101 Workshop! Learn green concepts, key environmental issues and the components of sustainability.

One-Day Workshop • Appropriate for the entire workforce

Learn how to apply sustainable, environmentally friendly practices in the workplace. Expect a fun, fast-paced workshop that combines classroom-style learning with interactive “live” simulations.

Green 101 will teach you:

•  What is “Green”?

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CLOSED